Refund & Return Policy

1. Introduction

This Refund & Return Policy outlines the terms and conditions for returning products purchased from coconotch.in (the “Website”).

2. Eligibility for Returns

• Products: Most products purchased from the Website are eligible for return within 1 days of the original purchase date.

3. Return Process

• Initiating a Return: To initiate a return, please contact us at info@coconotch.in or +91 97767 77699 within 1 days of receiving your order.
• Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product.
• Shipping Method: We recommend using a trackable shipping method for returns.

4. Refunds

• Processing Time: Once we receive your returned product and verify its condition, we will refund your amount and it will get credited in your account within 7 days in original payment method.
• Refund Method: Refunds will be issued to the original payment method used for the purchase.
• Processing Fees: There may be a restocking fee of 5% for certain returns.